Privacy Policy

Welcome to TappCredit. We value your trust, and protecting your personal information is central to how we operate.

This Privacy Policy describes the types of information we collect, how we use it, and the measures we take to safeguard it while you use our mobile application ("the App").

By accessing or using the App, you acknowledge that you have reviewed and agree to the practices outlined in this Policy.

1. Key Definitions

Certain terms used in this Privacy Policy share the same meaning as those defined in our Terms of Use.

If any part of this document is unclear, you are encouraged to reach out to us for clarification.

2. Information We Collect

To provide you with secure, compliant, and personalized financial services, TappCredit collects and processes several categories of information.

All data transmitted to our servers is encrypted and stored securely at: https://server.tappcredit.com.

Personal Information

This includes your full name, gender, phone number, PAN details, income information, and residential address.

We use this information to confirm your identity, meet regulatory requirements, and evaluate eligibility for financial services.

Device Information

We may collect details such as device model, operating system version, unique device identifiers, network status, and Wi-Fi connection details.

These insights help us ensure your device environment is safe, stable, and compatible with our services.

Approximate Location

Used primarily to determine service availability in your region and ensure compliance with regional guidelines.

Application Usage Data

We may review non-system apps installed on your device, update behavior, and version patterns.

This data is used to enhance credit assessments and improve app stability and user experience.

3. How We Use Your Information

TappCredit processes your data solely to provide reliable services and uphold regulatory obligations. Your information helps us:

• Verify identity and prevent fraudulent activity;

• Create and maintain your TappCredit account;

• Deliver important alerts, updates, and account-related messages;

• Assess your credit profile and financial eligibility;

• Comply with applicable KYC/AML requirements;

• Offer responsive customer support;

• Optimize app performance, functionality, and personalization.

We do not sell or rent your personal information under any circumstances.

4. Safeguarding Your Data

• TappCredit employs multiple layers of protection — technical, administrative, and physical — to secure your information.

• Our systems undergo continuous monitoring and routine updates to address emerging threats.

• Although no digital system is completely immune to risk, we remain committed to applying industry-standard security practices.

5. Updates to This Privacy Policy

• We may revise this Policy periodically to reflect service updates, regulatory changes, or improvements in our privacy practices.

• When significant modifications occur, we will inform you through in-app notifications or email.

• Using the App after an update means you accept the revised Policy.

6. Contact Us

If you have questions or concerns about your privacy or the way your data is handled, you can always reach us:

Email: support@tappcredit.co